Shipping Policy

Effective Date: April 2025

At OutletWala.store, we strive to deliver your products quickly and securely. Please read our shipping policy below to understand how we handle the shipment of your orders.

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1. Order Processing

• All orders are processed and shipped within 1-3 business days from the date of purchase, depending on product availability and payment verification.

• Orders placed on weekends or public holidays will be processed on the next business day.

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2. Shipping Methods & Delivery Times

We offer a variety of shipping options based on your location. Delivery times can vary depending on the shipping method chosen at checkout and the destination of the order:

• Standard Shipping: Typically delivered within 5-10 business days.

• Express Shipping: Typically delivered within 2-5 business days (available for certain locations).

Please note: Delivery times may vary based on the courier, the shipping address, and other factors beyond our control (such as weather or holidays).

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3. Shipping Costs

• Shipping costs are calculated based on your delivery address, the size of your order, and the shipping method you select.

• Shipping costs will be clearly displayed at checkout before you finalize your purchase.

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4. International Shipping

We currently offer international shipping to select countries. International orders may incur additional customs duties, taxes, and import fees that are outside of our control and responsibility. These fees are the buyer’s responsibility.

Please check your country’s import regulations before placing an order.

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5. Tracking Your Order

Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status and estimated delivery of your order.

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6. Order Issues & Delays

While we strive to ensure timely delivery, there may be circumstances where shipping is delayed due to factors beyond our control, including weather, holidays, or issues with third-party couriers. We will keep you informed if there are any delays with your shipment.

If your order doesn’t arrive within the expected timeframe, please contact our customer service team at support@outletwala.com for assistance.

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7. Missing or Damaged Items

If any items in your order are missing or damaged upon arrival, please contact us immediately at support@outletwala.com with your order number and details. We will resolve the issue by sending a replacement or processing a refund based on the situation.

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8. Address Accuracy

Please ensure that the shipping address you provide at checkout is accurate and complete. We are not responsible for delays or non-delivery due to incorrect or incomplete addresses provided by customers.

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9. Shipping Restrictions

We may not be able to deliver to certain remote locations or restricted areas due to shipping limitations. In such cases, we will contact you to discuss alternative arrangements.

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Thank you for choosing OutletWala.store! We’re committed to getting your products to you safely and promptly. If you have any questions or concerns about shipping, feel free to reach out to our support team at support@outletwala.com.